General Inquiries

How may I reach your customer service?

Our customers mean the world to us, and we love to hear from you.
Feel free to reach out to us.

Phone: 12292389732
Email: [email protected]
Hours of Operation: Monday to Thursday, 9:00am – 4:00pm

You may also submit your inquiry by contacting us directly.

How to place an order?

That’s easy! Here’s all you have to do:

1. Click on the item you’d like to purchase.

2. Input the quantity.

3. Click the “Add to Cart” button.

4. Repeat steps 1-3 for other items you’d like to purchase.

5. Once you’re ready to check out, click on the cart icon at the upper right-hand side of your screen.

6. Review your order.

7. Click the “Checkout” button once you’re satisfied.

8. Enter your contact, payment, and shipping information.

9. Wait for confirmation of your order.

If you’re having trouble placing an order, feel free to reach out to us.

Can I cancel my order?

Yes, you can cancel your order as long as it hasn’t entered the shipping process yet.

How do I update my order?

Please contact us at [email protected] with your order ID and the changes you’d like to make.

Do you accept returns?

We have a 30-day return policy. You may request a return within 30 days of receiving your item.

What are the available payment methods?

At Ccsihdrhiegfn, we strive to provide a secure and convenient shopping experience. Currently, we accept PayPal as our only payment method.

How do I change my payment details?

1. Log in to your Ccsihdrhiegfn account using your email and password.

2. Click on “Profile.”

3. Update your contact details.

4. Click “Save.”

5. Check your email for a confirmation link.

6. Click the confirmation link to complete the changes.

If you’re having trouble, please contact us directly.

How can I use my discount code?

You may enter your discount code during the checkout process.

Shipping

What is your Shipping Policy?

Thank you for shopping at Ccsihdrhiegfn. We are committed to providing a smooth shipping experience.

Where do you ship?

We ship to addresses within the United States, U.S. Territories, and APO/FPO/DPO addresses.

How much is shipping?

Shipping charges are calculated and displayed at checkout. Standard shipping starts at $5 per order.

How can I change my delivery details?

Please contact us at [email protected] with your order ID and updated delivery information.

How long does the delivery process usually take?

Standard delivery takes approximately 3–5 business days.
During high-volume periods, delivery may be delayed. We will contact you if a significant delay occurs.

Can I pick up my order?

At this time, local pickup is not available.

Do you ship outside of the U.S.?

We currently do not offer international shipping.

Do you offer Express Shipping?

Yes. Express Shipping is available for $15.00.

How can I track my order?

To track your order, please contact us at [email protected] with your order ID.

Order Issues & Returns

What is your return policy?

We have a 30-day return policy. Items must be returned within 30 days of receipt.

How long does the return process take?

Returns are typically processed within 3 business days of receipt.

What items are covered by warranty?

Our warranty covers manufacturing defects only.

Can I exchange my item for another product?

The fastest way to get what you want is to return the item you have. Once the return is accepted, place a new order for the replacement item.